MSN Space photo album
Friday, April 13, 2007
I start to hate using MSN Space especially the photo album. It took me 45 mins to upload my photo (about 23 pieces) and add descriptions. I wonder if MSN Space have usability engineer. They even use different methods for IE and Firefox. It is almost impossible to upload photos in Firefox, 90% of time, after you carefully select your photos and push ‘upload’, an error screen will appear and says something like ‘service is not available, please try later’. Apparently, this ‘later’ never comes so easy.
Ok, you have to switch back to IE, by installing a special software which supports you to upload photos, you feel so happy now. BUT, the pain in ass just comes after that, when you want to type in descriptions for your photo. The arrow key of keyboard is designed for select different photos but not navigation of the words you just typed in. It forces you to use mouse to select the position before you can type words. Another funny and annoying thing is when you want to delete one words or your sentence, you usually select the words or sentence you want to delete and press ‘delete’. Ah Ha, a pop up window is appear and asking you if you are sure to delete the photo. GOD, what is the logic behind this design rules?
Then, you have to switch back to Firefox, it has user friendly layout for you to type in your photo description, the latest Firefox version even supports spelling check, which is perfect.
Now, the last step comes in, ‘save your modification and close’. You feel so satisfied and happily click that button. However, after review your blog, you will get mad because the server didn’t save your photo description at all!!!!!! You have to redo all the things again.
That’s the whole story why it took me 45 mins to update my photo album with only 23 photos.
Where is the usability engineer in Microsoft?
posted by Orange Cheng @ 4:26 AM,
